Terms & Conditions

These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our website or any of our applications through whatever platform (hereafter collectively referred to as the “website”) and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).

These pages are owned trip expert.info

1. Scope of our Service

Through the website we provide an online platform through which  Intermediary between travelers and tour guides and / or between people , By making a reservation through by trip expert info , you enter into a direct (legally binding) contractual relationship with the  provider at which you book. From the point at which you make your reservation, we act solely as an intermediary between you and the tour guides or the service provider, transmitting the details of your reservation to the relevant provider and sending you a confirmation email for and on behalf of the provider.

When rendering our services, the information that we disclose is based on the information provided to us by providers. As such, the providers are  are fully responsible for updating all rates, availability and other information which is displayed on our website. Although we will use reasonable skill and care in performing our services we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, our website does not constitute and should not be regarded as a recommendation or endorsement of the quality, service level, qualification.

Our services are made available for personal and non-commercial use only. Therefore, you are not allowed to re-sell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, products or services available on our website for any commercial or competitive activity or purpose.

2. The prices on our site a including VAT and all other taxes (subject to change of such taxes), unless stated differently on our website or the confirmation email. Applicable taxes may be charged by in the event of a no-show or cancellation fee.

3. Privacy and cookies

Trip expert.info respects your privacy.

Please have a look at our privacy and cookies policy for further information:

Information provided for user-initiated company

Some services provided on or through the company require pre-registration and feeding, among other things, the necessary identifying information. This is information that you independently nutrient, such as, name, address, type of goods and / or services requested consume, means of payment if applicable, appropriate ways of communicating with the user, including email address, and so on.

This is the information you provide during registration sites that knowingly or services they provide and / or through them. Appropriate fields in which to enter the information necessary clearly marked. Of course, without providing the necessary information needed you can not to subscribe to services or applications requiring registration.

As required personal information for marketing or services websites during registration, or when buying products / services, you are prompted to sites that provide only the information required for the register. Therefore, some of the services you will be required to provide further data required by the nature of the service.

Information collected by the Company on user surfing

Some of the information collected when you look at company sites is statistical in nature, and does not identify you personally, or saved with the details. For example, advertisements have read on the site, pages you have viewed, offers and services of interest to you, the Internet address (IP) address from which you went, what operating system (USER AGENT) you are using. – All these are details associated with your name.


The information you provide when registering for services on the Sites will be stored in the database of company websites, duly registered. You are not legally obligated to provide the information, but without providing details necessary and essential for the supply of certain services, the company cannot provide those services to you.

Use of Information

As you browse the company’s sites, and can accumulate in the company information about various preferences surfing websites, such as news us towards the products requested purchase, which is exposed to advertisements.

The company maintains this information in its databases, and use them only on-will law and in accordance with the privacy policy set forth in this document, and all for the following purposes:

To improve and expand the services and content offered on the site, and adapt them to the users’ preferences as possible. The information used by the Company for this purpose sites will be mainly statistical information does not identify you personally.

To allow you to use various sites, including areas in order to create personal websites, or articles and news items tailored to your preferences.

To purchase products and services on websites. Company websites are allowed to occasionally send you e-mail information on their services and marketing material and other publications, including third parties. Such information will be sent to you if you give explicit consent, and any time you can notify the company you want to be removed from the relevant mailing list, in the manner set on mail sent to you. However, company websites do not give out your personal information to advertisers.

To contact you if necessary.

In order to analyze, collect and provide statistical information to third parties, including advertisers. This information does not identify you personally.

For the orderly operation and development of the sites, the information used for this purpose will not be transferred to third parties, but to the extent permitted under this privacy policy, as updated from time to time.

Any other purpose specified in this privacy policy or terms of use of any of the services relevant to the company’s sites.

Providing information to a third party

Company websites will not transfer to third parties your personal information collected about your activities on sites, as such details and information identify you personally, except in the following cases:

If the Company be obligated by law to provide the information or any information about you to a third party, or if received by the company court order instructing it to transfer your details or any information about you as stated.

When you purchase products or services from third-party sites, then transferred the necessary information to the third party for the supply of products / services and keeping in touch with you. Also, in the case where other activities will participate in the joint company and a third party so the third party can and will be allowed to be exposed to information concerning you browsing and participation of the relevant activity.

Should you breach and / or tries to violate the terms of use on the company and / a which the services provided therein, or in a situation where the company will work on and / or in relation to, and activities contrary to the law.

Any dispute, claim, or proceeding, if any between you and the company.

In any case the company considers that sharing information is necessary to prevent significant damage to you or any third party.

Company sites will be permitted to transfer your data and information collected further to your use of other sites related companies, provided they use this information in accordance with this Privacy Policy.

If the activity of a company’s locations will be combined or move to another corporation, including due to the reorganization internally in “country” or due to a merger with another corporation – one can of course be transferred to the new corporation in question a copy of the information collected about you on sites or any other statistical information then available to the Company, provided that this corporation shall act in accordance with the principles of this Privacy policy.

The Company’s facilities are expected to enable you to make use of applications and different applications on the company, or even on other sites (such as social networking site Facebook), which may inform third parties, including visits to other social networking sites, so you’re exposed to or read certain content published some sites now. It is hereby clarified that the mere approval of the relevant application or application by you, you agree that brought it Note that you will have no claim against the company in this regard.


Company sites used cookies “(cookies) for the purpose of ongoing and orderly operation of the sites, including for the purpose of collecting statistics about their use and validation of information, adjusting the surfing into the site to your personal preferences and needs of information security.

Cookies ((Cookies are text files that your browser creates teaching computer company site in question. Some of the Cookies (Session cookies) will expire when you close your browser and others are saved on your computer hard drive. If, for example, you use the operating system “Windows” and your browser is Internet Explorer of Microsoft that you can find in the folder c: / windows / cookies and also in c: / windows / temporary internet files.

The cookies contain information such as pages visited, the time spent on sites, where you came from sites, sections and information you request to see when logging sites and more. Cookie strings also need to enter your details each time you visit again on different pages or sections of sites now require registration.

The information contained in cookies is encrypted, and the Company’s sites are taking precautions to company computers only recognize this information.

You have the option to prevent the creation of cookies by changing your browser settings. To do so, please consult your browser’s help file. Remember, however, that disabling cookies may prevent you from using some of the services and applications company sites or other Internet sites. In addition, you should be able to delete the cookies on your computer at any moment. Offered do so only if you are sure you do not want the company’s sites will be adjusted to your preferences. Since the Cookies you sometimes need to enter user names and passwords, do not delete them unless you are sure you have first written down all the details required to use the sites in a safe place.

In addition, the company’s sites used in Web  “network equations” for the purpose of ongoing and orderly operation, including collecting statistical data about their use, verification of information, in order to adapt the site to your personal preferences and needs of information security. The equations are tiny graphics with a unique identifier embedded in Web pages and to help collecting information about viewing and use of the site. The information collected does not identify you, and is designed to monitor site traffic patterns and monitor browsing preferences with respect to content and services.

To the best knowledge possible to remove the network equations by deleting your browser history (like delete “cookies”).

Third Party Services

Certain services company sites, such as shopping scene, and a Facebook-related services “, are managed effectively by other entities other than the Company. In these cases, the services are provided or enabled the company not only through computers, but by such other entities.

Some advertisements found on company computers actually triggered the companies that advertise and / or by anyone on their behalf. We ask Liidac that to manage advertising, these companies pose a cookie on your computer and network equations slots (Web Beakons) advertisements or web pages. The information collected does not identify you but seeks to match the displayed advertisements to your personal interests. The use of such companies in cookies- and network equations subject to their own privacy policies, not this policy of corporate websites.

Collecting information for statistical purposes

Company sites are assisted by various companies, which supply statistical analysis about their use. Companies collect and analyze information that is statistical in its nature and is designed for analysis, research and monitoring.

4. Free of charge

Our service is free of charge because, unlike many other parties, we will not charge you for our service.

5. Credit card or bank transfer

please note that  providers may require that payment is made upfront by wire transfer (if available) or by credit card, and therefore your credit card may be pre-authorised or charged (sometimes without any option for refund) upon making the reservation. Please check the details thoroughly for any such conditions prior to making your reservation.

In the event of credit card fraud or unauthorised use of your credit card by third parties, most banks and credit card companies bear the risk and cover all the charges resulting from such fraud or misuse, which may sometimes be subject to a deductible.

6. Cancellation and no-show

By making a reservation with an provider, you accept and agree to the relevant cancellation and no-show policy of that provider, and to any additional (delivery) terms and conditions of the provider that may apply to your reservation or during your stay, including for services rendered and/or products offered by the provider (the delivery terms and conditions of an provider can be obtained with the relevant provider).

Please note that certain rates or special offers are not eligible for cancellation or change. Applicable city/tourist tax may still be charged by in the event of a no-show or charged cancellation. Please check the details thoroughly for any such conditions prior to making your reservation.

Late payment, wrong bank, debit or credit card details, invalid credit/debit cards or insufficient funds are for your own risk and account and you shall not be entitled to any refund of any (non-refundable) prepaid amount unless the provider agrees or allows otherwise under its (pre)payment and cancellation policy.

If you wish to review, adjust or cancel your reservation, please revert to the confirmation email and follow the instructions therein. Please note that you may be charged for your cancellation in accordance with the  provider’s cancellation, (pre)payment and no-show policy or not be entitled to any repayment of any (pre)paid amount. We recommend that you read the cancellation, (pre)payment and no-show policy of the provider carefully prior to making your reservation and remember to make further payments on time as may be required for the relevant reservation.

Trip expert.info does not accept any liability or responsibility for the consequences of your delayed arrival or any cancellation or charged no-show fee by the accommodation.

7. (Further) correspondence and communication

By completing a booking, you agree to receive

  1. an email which we may send you shortly prior to your arrival date, giving you information on your destination and providing you with certain information and offers (including third party offers to the extent that you have actively opted in for this information) relevant to your reservation and destination, and
  2. An email which we may send to you promptly after your stay inviting you to complete our guest review form. Please see our privacy and cookies policy for more information about how we may contact you.

Trip expert.info disclaims any liability or responsibility for any communication with the provider on or through its platform.

In order to duly complete and secure your reservation, you need to use your correct email address. We are not responsible or liable for (and have no obligation to verify) any wrong or misspelled email address or inaccurate or wrong (mobile) phone number or credit card number.

8. Ranking, preferred programme, stars and guest reviews

The default setting of the ranking of accommodation on our website is ‘Recommended’ (or any similar wording) (the “Default Ranking”). For your convenience we also offer other ways to rank accommodation. Please note that the Default Ranking is created through a fully automatic ranking system (algorithm) and based on multiple criteria.

We reserve the right to adjust, refuse or remove reviews at our sole discretion.

The Traveler review should be regarded as a survey and does not include any (further commercial) offers, invitations or incentives whatsoever

9. Disclaimer

Subject to the limitations set out in these terms and conditions and to the extent permitted by law, we shall only be liable for direct damages actually suffered, paid or incurred by you due to an attributable shortcoming of our obligations in respect to our services, up to an aggregate amount of the aggregate cost of your reservation as set out in the confirmation email (whether for one event or series of connected events).

However and to the extent permitted by law, neither we nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for (i) any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information (including rates, availability and ratings) of the accommodation as made available on our website, (iii) the services rendered or the products offered by the  provider or other business partners, (iv) any (direct, indirect, consequential or punitive) damages, losses or costs.

suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or (v) any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the or any of our other business partners (including any of their employees, directors, officers, agents, representatives or affiliated companies) whose products or service are (directly or indirectly) made available, offered or promoted on or through the website, including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.

Trip expert.info is not liable or responsible for the remittance, collection, withholding or payment of the relevant taxes due on the provider price to the relevant tax authorities.

By uploading photos/images onto our system (for instance in addition to a review) you certify, warrant and agree that you own the copyright to the photos/images and that you agree that trip expert.info may use the uploaded photos/images on its (mobile) website and app, and in (online/offline) promotional materials and publications and as trip expert.info at its discretion sees fit. You are granting trip expert.info  a non-exclusive, worldwide, irrevocable, unconditional, perpetual right and license to use, reproduce, display, have reproduced, distribute, sublicense, communicate and make available the photos/images as trip expert.info at its discretion sees fit. By uploading these photos/images the person uploading the picture(s) accepts full legal and moral responsibility of any and all legal claims that are made by any third parties (including, but not limited to, accommodation owners) due to trip expert.info publishing and using these photos/images. Trip expert.info does not own or endorse the photos/images that are uploaded. The truthfulness, validity and right to use of all photos/images is assumed by the person who uploaded the photo, and is not the responsibility of trip expert.info. Trip expert.info disclaims all responsibility and liability for the pictures posted. The person who uploaded the photo warrants that the photos/images shall not contain any viruses, Trojan horses or infected files and shall not contain any pornographic, illegal, obscene, insulting, objectionable or inappropriate material and does not infringe any third party (intellectual property right, copyright or privacy) rights. Any photo/image that does not meet the aforesaid criteria will not be posted and/or can be removed/deleted by trip expert.info at any time and without prior notice.10. Intellectual property rights

Unless stated otherwise, the software required for our services or available at or used by our website and the intellectual property rights (including the copyrights) of the contents and information of and material on our website are owned by trip expert.info its suppliers or providers.

Trip expert.info exclusively retains ownership of all rights, title and interest in and to (all intellectual property rights of) (the look and feel (including infrastructure) of) the website on which the service is made available (including the guest reviews and translated content) and you are not entitled to copy, scrape, (hyper-/deep)link to, publish, promote, market, integrate, utilize, combine or otherwise use the content (including any translations thereof and the guest reviews) or our brand without our express written permission. To the extent that you would (wholly or partly) use or combine our (translated) content (including guest reviews) or would otherwise own any intellectual property rights in the website or any (translated) content or guest reviews, you hereby assign, transfer and set over all such intellectual property rights to trip expert.info. Any unlawful use or any of the aforementioned actions or behaviour will constitute a material infringement of our intellectual property rights (including copyright and database right).

10. Miscellaneous

To the extent permitted by law, these terms and conditions and the provision of our services shall be governed by and construed in accordance with ___________ law and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in ____________,

The original English version of these terms and conditions may have been translated into other languages. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these terms and conditions or inconsistency or discrepancy between the English version and any other language version of these terms and conditions, the English language version to the extent permitted by law shall apply, prevail and be conclusive.

If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.